three rocks sitemap

Experience Pages

(17 pages)

Events

We has provided data services to an events business for several years, specifically maintaining customer databases for each event.  

Goals Soccer Centres

Goals successfully operate 47 dedicated 5-a-side centres across the UK boasting some of the best floodlit artificial pitches and supporting leisure facilities in the country.

Groves

Groves is the UK’s leading independent distributor of haberdashery, sewing accessories and needlecrafts with over 50,000 items on offer to over 10,000 customers nationwide.

Infospectrum

The world’s foremost source of due diligence, credit reporting and risk management consultancy services for the shipping and commodity sectors.

Kiosk

Implementing a kiosk system; reducing staff pressures and increasing customer satisfaction

Lyrical

A value-adding partnership to achieve Lyrical’s company objectives

Lyrical

Improving Lyrical’s database, increasing volume and quality

Membership Solutions

The MSL System provides website, venue management, e-commerce and membership support services for some of the largest students’ unions in the UK as well as higher and further education institutions.

Our Experiences

Pizza Hut Restaurants

The first Pizza Hut Restaurant in the UK opened in Islington over 40 years ago to a pizza craving nation and now there are 10,000 employees working in over 260 restaurants up and down the country, serving 3 million guests a month.

Pride of Britain Hotels

Britain's leading luxury and boutique hotel collection with a longstanding reputation for excellence.

PSI IP Reporting Dashboard

PSI is an independent third-party, which enables libraries, publishers and membership societies to work together securely and confidentially.

PSI New Web Application

PSI is an independent third-party, which enables libraries, publishers and membership societies to work together securely and confidentially.

PSI New Web Application

PSI is an independent third-party, which enables libraries, publishers and membership societies to work together securely and confidentially.

Sew Group case study

Adactus created a corporate site for Sew Group – detailing the story behind Sew Group and what they do, brands in which they stock and news pages.

TGI Fridays

Drive more visits to the restaurants and increased frequency of visits to use the products more.

zioxi

Whether it’s a school, college, university, commercial organisation or specialist provider, zioxi's multi-functional furniture is designed to make learning and working spaces engaging, fun and above all effective.

News Pages

(58 pages)

Adactus Values

Our vision is to be a people first company and a key target in our business plan is to have a value aligned culture. All that was missing was those company values!

Adapt to survive

Throughout the year, businesses will have to navigate the changes of Covid restrictions and adapt to offer the best experience for customers.

Answering the 'wonder whys'

Have you ever wondered why your customers have made certain choices, whether that be repeat orders, same time bookings or special occasion treats? The ‘wonder why’ questions don’t have to be a mystery anymore.

Are kiosks the future of hospitality

With the hospitality sector continuing to digitise at a rapid rate, many restaurants are embracing kiosks as the future, with major brands like Pizza Hut, McDonald’s, and KFC adopting them.

Bank holidays: ensuring long-term success from seasonal rushes

Bank holidays often generate a spike in customers for hospitality businesses. This extra footfall is a chance for businesses to collect valuable customer data and critical information that allows them to attract and retain more business going forward.

Best queue in the UK

Can Thame be the town with the best managed, safest queues in the UK?

Brand with music and sound

Is the music more powerful to a brand than we have ever realised?

Business themes affecting us all

We recently led a discussion with our clients on the big themes around working practices in the post-covid world – it was fascinating to hear the range of opinions and plans across the group.

Buyers guide

Read our latest Buyer's Guide, introducing three rocks and our product suite

Changing behaviours post lockdown

Retailers and other service businesses planning to reopen after lockdown have lots to think about and do before they can open their doors

Consumers Christmas

Consumers don’t believe restaurants will be able to meet their needs this Christmas

Core products

Adactus has shifted focus from bespoke software projects to the launch of 3 customer experience product ranges: Ordering transactions, Reservations, waitlists and event ticketing, Data-driven intelligence

Cost increase impact

With National Insurance changes and other cost increases about to take effect many restaurant operators are now facing a business model challenge.

Data auditing

You must make the most of any customer, one way of doing this is through the power of data. By implementing intelligent data capture, venues can build a single view of their customers.

Data-driven marketing; making a start

B2B customers are just B2C customers who happen to be at work. They are most likely to respond positively to marketing messages that are relevant and significant to them.

Finding our way out of the crisis

The working relationships we have with colleagues and clients are why we do what we do. Many clients have been with us through multiple projects over many years and see us as a partner, not a supplier, which is just the way we like it!

How an omnichannel strategy can boost today's hospitality businesses

What is an omnichannel business, and how can this strategy help mitigate some of industry’s concerns?

How can XMS minimise the impact of no-shows this festive season?

The Christmas period is a critical time for hospitality businesses, with more opportunity to boost revenue. However, with increased footfall comes heightened pressure, and operators face one persistent challenge throughout the festive season; no-shows.

How you can mitigate no-shows this Christmas?

No-shows are a huge issue for the hospitality industry. A recent study from The Hospitality Professionals Association (HOSPA), revealed that the number of customers who fail to honour their bookings equates to roughly 12% of customers.

Insight pack

Automation and AI in Restaurants, research findings

Insight session 2024

We had a brilliant day at our 2024 insight session, discussing recent industry trends and delving into what they mean for businesses.

International Women's Day

#ChooseToChallenge

Introduction to three rocks

At the start of October we announced the merger of Adactus and Six Sevens Solutions, coming together to form three rocks, a people-first technology company specialising in enhancing consumer, employee, and user experiences.

Joining a business in lockdown

Welcome to your new team - see you next year...

Local matters

The pandemic has made us all work in new ways and has made me think about how we will organise ourselves in the future.

Lockdown

During lockdown workforces have been forced to separate and work from home to keep everyone safe. We wanted to share with you what Adactus have been getting up to in lockdown to ensure we all felt like one team.

Lockdown will end, will you be ready?

Businesses need to take control of planning and queueing during and coming out of lockdown to provide customers with the best experience possible.

New Intern

Hi, I’m Josie. Introducing myself here is my first assignment with Adactus as our first ever intern.

News and Views

We're knowledgeable and keep our finger on the pulse.

Offering a unique experience

Businesses have had to get creative in the way they offer their products and services in order to keep sales up during lockdown.

Pizza Hut Restaurant ordering - tester’s point of view

In our third blog of our Pizza Hut Restaurant Ordering series we are looking at this project from a tester's point of view

Pre-Covid footfall

Getting back to pre-covid footfall

Re-opening

Realising your potential

There is no denying that the world is facing extremely testing and unprecedented times and we are all facing challenges that we never thought possible.

Safe, fair, sustainable queuing

One of the challenges in our lives right now is how we shop safely, observing social distancing. It seems clear that social distancing will be essential for a long time to come.

Say no to no-Shows

Guests not showing up to their booking is becoming a more common occurrence...

Team day at our client's restaurant

Last Monday we had a face to face all day company meeting at one of our clients restaurants – The Works, creating a pop-up office for the day

Thame 10K

Well done team for running the Thame 10K

Thames Valley Chamber of Commerce awards

We have been shortlisted for the national Thames Valley Chamber of Commerce Employer of the Year award

Thames Valley Chamber of Commerce Awards 2022

We are proud to be runners-up in The Thames Valley Chamber of Commerce Awards 2022 for Employer of the Year

The benefits of kiosks in today’s restaurants

Recently our MD, Scott Muncaster, spoke to The Telegraph about the benefits of kiosks. Scott explained why they give operators an edge in an increasingly competitive market, but also the need to be mindful of customers’ needs and expectations.

The exit conundrum

As we wait for an official “exit from lockdown” we’ve been thinking about some of the conundrums and conflicts that are facing our clients.

The impact emerging technologies will have on hospitality in 2024

The need to keep innovating has never been more important for hospitality, especially in the modern, technology driven era.

The value of  managing customer visits through appointments

Taking responsibility for how your customers enter your business allows you to offer a better experience for them and maximise sales. Don’t let your competitors beat you to it!

three rocks celebrates B-Corp Certification Milestone

For us, becoming a Certified B Corporation goes beyond ethical responsibility, it’s also a valuable opportunity to strengthen our business.

Tipping Point: How will new government legislation impact businesses, customers and staff?

With the new Employment Allocation of Tips Act 2023, set to be introduced in 2024, we commissioned the help of a research agency to poll 1,000 hospitality businesses, 1,000 customers and 500 staff in the UK to reveal how the Act would affect the UK sector.

Top hospitality technology trends to watch in 2025

The restaurant industry is no stranger to innovation. In 2025, the pace of change is only accelerating, driven by evolving customer expectations and the demand for seamless, personalised experiences.

Trending technology

We have been helping restaurants figure out tech solutions that add value for their guests and their employees for over 20 years. Fundamentally, the goals have remained the same – to enhance guest experience in ways that are true to the restaurant’s brand.

TVCC awards 2023

We are really proud to be runners up in The Thames Valley Chamber of Commerce Awards 2023 for Employer of the Year.

Ultimate tipping guide

This guide takes you through everything you need to know about tipping and tronc, backed by data from three rocks’ research & insights from TiPJAR, the UK’s number 1 tipping and tronc distribution solution.

Using data to create experiences worth repeating

The restaurant sector is always going through constant change. To be able to succeed in this kind of environment, businesses need to be able to stay on their toes and adapt quickly with targeted, measured changes.

Using technology to create habit-forming experiences

In the fast-paced hospitality industry of today, where competition is fierce and customer expectations are ever-evolving, venues are striving to not only attract guests but also ensure they keep them coming back.

Using technology to engage internal teams

The modern working world has become increasingly dependent on technology. Fueled by a move to remote working in the last four years, both our private and professional lives are now endlessly connected through technology.

Using technology to enhance customer experience

Technology has become an increasingly present part of our lives. Whether it's remote working, streaming films, or ordering a takeaway, technology is involved in everything we do.

Virtual work experience

Navigating working life during a global pandemic has of course had its challenges, mainly for us it has been the lack of interaction with our colleagues and clients

What is three rocks® XMS and what does it mean for hospitality?

three rocks® XMS is a flexible experience management system which enables businesses to create a tailored CX tech stack to match their needs. Bringing together decades of experience, offering businesses a pick and mix of cutting-edge technology.

Why automation holds the key to surviving the labour shortage in 2023

Automation is becoming increasingly popular at bars and restaurants in the UK. Recent advancements have meant that jobs previously done by staff can now be fulfilled by online systems, AI, or even robots.

Why technology holds the key to great customer service

The current cost of living crisis has meant that UK consumers have less disposable income, forcing many to eat or drink out less. This means that when consumers do visit restaurants, bars or pubs, they want it to be worth it.

Product Pages

(17 pages)

Adactus Checklist

Distribute and track tasks across your workforce so you know important stuff is being done on time and to the required standard​.

Adactus In & Out

In a Working From Anywhere world, schedule and track your team and resources so you stay productive​.

Adactus Reception

Welcome visitors to your workplace with our reception application, ask them to check in on your sanitised reception tablet or via their own device.

Adactus Smart Slides

Adactus SmartSlides is a slide management system that allows teams to view the latest version of a slide deck using criteria they select through the platform.

Bookings

Our booking software; giving the customer control of making bookings and reservations, enabling businesses to tailor and plan their offerings

Business Data Management

Manage all your menus and stores

Customer Comms

Customer Comms for the hospitality sector. Customer intelligence for hotels and restaurants that delivers post visit intelligence and insights

Customer Ordering

Need to improve your customers' experience. Choose a restaurant ordering solution that offers Order at table, Collection, Kiosk, Delivery, team ordering and Drive-Thru

Kiosk; in-visit self ordering platform

We know as consumers that we like control of when, how and at what pace we order. Using Kiosk when placing orders in a hospitality environment gives the consumers all of that as well some amazing business benefits that solve a variety of timely issues.

Kitchen and Bar

Manage multiple order platforms to one kitchen, through one screen

Labour

Optimise your labour, understanding staff levels

Reporting and Intelligence

We have spent years developing bespoke business solutions for the big players, with this insight we can now share our knowledge with everyone, and enhance your insight capabilities

Stock

Manage and control stock levels and purchasing

Strategy

We will look at your business to leverage tech to improve efficiencies and enhance experiences within your business.

Table management

Increase efficiency, table turn and guest satisfaction

Website

Your website is often where first impressions are made for your brand - make sure it’s good

XMS

Core hospitality management solutions that cover the entire customer experience : Ordering transactions, Reservations, waitlists and ticketing, Data-driven intelligence