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check out our latest News & Views below

Benefits of a single degree of separation

Restaurants need fully-connected systems that enable real-time collaboration across operations. Instead of the slow “fetch what you need” approach, a unified system allows instant adaptation and flexibility.

How an omnichannel strategy can boost today's hospitality businesses

What is an omnichannel business, and how can this strategy help mitigate some of industry’s concerns?

Cost increase impact

With National Insurance changes and other cost increases about to take effect many restaurant operators are now facing a business model challenge.

Using data to create experiences worth repeating

The restaurant sector is always going through constant change. To be able to succeed in this kind of environment, businesses need to be able to stay on their toes and adapt quickly with targeted, measured changes.

Are kiosks the future of hospitality

With the hospitality sector continuing to digitise at a rapid rate, many restaurants are embracing kiosks as the future, with major brands like Pizza Hut, McDonald’s, and KFC adopting them.

The impact emerging technologies will have on hospitality in 2024

The need to keep innovating has never been more important for hospitality, especially in the modern, technology driven era.

Bank holidays: ensuring long-term success from seasonal rushes

Bank holidays often generate a spike in customers for hospitality businesses. This extra footfall is a chance for businesses to collect valuable customer data and critical information that allows them to attract and retain more business going forward.

Why automation holds the key to surviving the labour shortage in 2023

Automation is becoming increasingly popular at bars and restaurants in the UK. Recent advancements have meant that jobs previously done by staff can now be fulfilled by online systems, AI, or even robots.

How can XMS minimise the impact of no-shows this festive season?

The Christmas period is a critical time for hospitality businesses, with more opportunity to boost revenue. However, with increased footfall comes heightened pressure, and operators face one persistent challenge throughout the festive season; no-shows.