Experience Management Solution
a tailored solution that addresses your specific needs
From restaurants to theme parks, our bespoke experience management system fits your business.
Years of combined experience has taught us there’s a better way to do things. That’s why when designing this solution, we started from scratch. We put data at the core of everything we do. Meaning integration is quicker and easier and valuable business information and reporting is right at your fingertips.
Read our brochure to find out how XMS enhances experiences for your guests, team and management.
Truly modular, it adapts to whatever your business needs, or whatever the world throws at you
You start at three restaurants, but end up at 100… we can sort that
New technology/ordering apps? No problem
Big player that needs to respond to the current financial climate? We can help you out
One solution
Endless possibilities
Enhancing experiences
First impressions count
Our flexible booking and table management system gets you off to the right start
Customers love the ease of use of our ordering systems
(and you’ll love the increased spend too)
Stay in control
Our dynamic real time stock and purchasing reporting gives you all the tools you need
Take the heat out
Our kitchen and Bar management system ensures everything runs smoothly
Take advantage of our years of data experience
Make informed decisions based off real data
Get to know your customers better
Our CRM system gives you a clearer view so you can offer a tailored experience
Optimise your Labour
Efficient management, increasing staff satisfaction
Take advantage of our years of data experience.
No matter how big… or small you are
Looking at your business a whole
Leverage tech to improve efficiencies and enhance experiences
Data follows the journey through the whole of XMS
Data is the underlying foundation of our Experience Management System, it's all about knowing your customers, team and business. Using data to gain insight and understanding, to make informed decisions to ultimately improve experiences.
So start here, getting your data right so it can enhance the rest of your operations.
A shared 'data core' feeds into all of the XMS modules, ensuring that you can improve operations and enhance customer experience through personalisation.
Why XMS?
- truly modular – individual rocks, we will not tie you down to our ecosystem, we can build the rocks to suit your needs.
- tools to allow you to adapt and are flexible
- all rocks can work together or individually
- A/B Testing – multiple customer journeys in one environment, allowing you to capture data to drive better sales
- flexible to suit all industries
- big business BI capabilities opportunities for small business – developed from our experience and learnings
- a constantly evolving platform that grows with your needs
- access to all rocks – when your business needs them
- we step back, see the bigger picture, so you don’t get left behind
Customer Ordering
Need to improve your customers' experience. Choose a restaurant ordering solution that offers Order at table, Collection, Kiosk, Delivery, team ordering and Drive-Thru
Tables
Our booking software; giving the customer control of making bookings and reservations, enabling businesses to tailor and plan their offerings
Customer Comms
Customer Comms for the hospitality sector. Customer intelligence for hotels and restaurants that delivers post visit intelligence and insights from Adactus
Strategy
We will look at your business to leverage tech to improve efficiencies and enhance experiences within your business.
Kitchen and Bar
Manage multiple order platforms to one kitchen, through one screen
Reporting and Intelligence
We have spent years developing bespoke business solutions for the big players, with this insight we can now share our knowledge with everyone, and enhance your insight capabilities
Stock
Manage and control stock levels and purchasing
Business Data Management
Manage all your menus and stores
Labour
Optimise your labour, understanding staff levels
